A revenue culture spans the teams responsible for driving your hotel’s bottom line. Revenue management, marketing, e-commerce, and sales share revenue considerations at every level of their strategy.
The advanced pickup report for 2016 is now ready for download. Things have been improved and tidied up to make reviewing your revenues even easier than before.
Starting this Friday, September 18th, I will be publishing a weekly newsletter, The Weekly Hospitality Notebook.
It’s that time of year. The updated Hotel Revenue Pickup Report is now available. Nothing has changed with the Excel file, apart from updating the weekend highlights. It still includes: If you are unfamiliar with the Pickup Report I have developed, I would suggest taking… Read More »Hotel Revenue Pickup Report – 2015 version
Patrick Landman wrote an excellent post as to why independent hotels should consider outsourcing a revenue manager. Great ideas that I could relate to.
Please see the updated version of the pickup report with more complete information for the year and what is available for free. Learn More
To conduct the test we first had our KTN mystery shopper look online at some of the most popular OTA websites. One piece of good news for the industry is that most of the time we found rate parity; the rate quoted on the phone… Read More »Capturing Direct Call Reservations
A review of what happened with a small boutique hotel. A very successful year.
Last week, I wrote an article about how hotels hate online travel agencies (OTAs) because of the commissions charged by the sites for each and every booking; Today, I want to talk about the other major reason that hoteliers hate OTAs: the time and work… Read More »My Problem with OTAs
I recently returned from attending the InnQuest Software’s User Conference that was held in Las Vegas at the beginning of the month. I went to represent one of my clients who uses InnQuest’s roomMaster 2000 as their property management system. It was the first time… Read More »InnQuest roomMaster 2000 version 15